About
Frequently Asked Questions
Here you can find answers to some of our most frequently asked questions.
How do I buy from Kilfrost?
We are proud to have a global network of reputable distributors who sell Kilfrost solutions. Get in touch with our team to find your local distributor.
Will the product come pre-mixed?
Our fluids are available in both concentrated and pre-mixed forms. We can supply fluids in a concentrated form for mixing at the installation stage, or we can provide them pre-mixed. Choosing the pre-mixed option ensures the correct dilution and water quality, giving you peace of mind and optimal performance from day one.
How do I know how much inhibitors to use / what corrosion protection do I need to add in addition to the fluid?
All Kilfrost fluids are fully inhibited and tested to meet industry standards. Each fluid has a recommended minimum dilution level to ensure optimal performance. If you have any questions or concerns about system protection or testing, our technical support team is always available to assist.
How do I get a product data sheet?
Our customers and distributors can access our portal by clicking the Login button on the top right of the website. The portal houses technical and sales datasheets, as well as other documents that may be beneficial to you.
Why does water quality matter?
Water quality is critical in industrial deicing and heat transfer fluid systems because water isn’t just a filler – it’s an active part of the chemistry and system performance. Poor-quality water – from hard water to water with the wrong pH balance – can cause chemical instability, corrosion, scaling, and premature system failure.
Correct water quality, such as the demineralised water Kilfrost can supply, ensures your antifreeze chemistry works as designed – protecting equipment, extending fluid life, and keeping efficiency high.
Reach Out to Our Team
Have a question which is not listed here? Get in touch with our team to find out more.