Need to contact Kilfrost this Christmas and New Year? Check out and save our team’s availability. 

As ever, we look forward to supporting your operations this season with fluid delivery, testing and guidance.   

Therefore, in advance of the festive period in the UK, and to assist with your winter preparations and planning, we’ve included below details of our office hours. 

Christmas Opening Hours: 

• Monday 22 December: Open 8:00am – 5:00pm 

• Tuesday 23 December: Open 8:00am – 5:00pm 

• Wednesday 24 December (Christmas Eve): Open 8:00am – 5:00pm 

• Thursday 25 December (Christmas Day): Closed  

• Friday 26 December (Boxing Day): Closed 

• Monday 29 December: Open 8:00am – 5:00pm 

• Tuesday 30 December: Open 8:00am – 5:00pm 

• Wednesday 31 January (New Year’s Eve): Open 8:00am – 5:00pm 

• Thursday 1 January (New Year’s Day): Closed 

• Friday 2 January (Normal hours resume): Open 8:00am – 5:00pm 

Throughout our open office hours our customer service and technical support teams will be on hand to support you with any queries or orders you may have. In the first instance please call +44 (0) 1434 320 332 or email customerservice@kilfrost.com.  

As a secondary point of contact, get in touch with Caroline Richardson, Sales Administration Support on +44 (0) 1434 323 207 or email caroline.richardson@kilfrost.com.  

Whilst we hope it won’t be required, you can still contact us out of the hours above by calling our Out Of Hours Emergency Sales Number: +44 (0) 7738 219 522.   

And Dharmesh Devabhai, Technical Account Manager ADF, can be contacted for urgent account queries by calling +44 (0) 7353 114 649 or emailing  Dharmesh.Devabhai@kilfrost.com.  

Jonathan Smith, Head of Sales and Marketing can also be reached as a secondary contact on +44 (0) 7827 653 415, jonathan.smith@kilfrost.com.  

We would also like to take this opportunity to thank all of our colleagues, customers, distributors, and contacts for your support and ongoing trust in Kilfrost. We have a number of exciting opportunities in 2026, which we look forward to sharing with you.  

Merry Christmas and a Happy New Year from The Kilfrost Team.